Here at Damero® Tote Bag, we take your privacy seriously. This privacy policy describes how we collect, use, process, and disclose your personal information that we collect through our website and online store at thedamero.shop (the “Site”). Please read this policy carefully to understand our practices regarding your personal data.
What Information Do We Collect?
We collect both personal and non-personal information from you when you visit our Site. Personal information is any information that can be used to identify you specifically, such as your name, address, email address, phone number, etc. Non-personal information is any information that does not reveal your identity, such as browser information, general demographic information, etc.
Information You Provide to Us Directly
The personal information we collect directly from you includes:
- Contact information such as name, email address, phone number, postal address when you create an account, make a purchase, subscribe to our newsletter, submit customer service requests, or otherwise communicate with us.
- Payment information such as card details (card number, expiration date, CVV code) and billing address when you make a purchase on our Site.
- Account information such as username, profile photo, saved addresses, order history, interests, and preferences when you create an account with us.
- Survey responses such as feedback and opinions you share with us about our products and services when you respond to our surveys.
- Social media interactions such as liking or following our social media accounts or commenting on our posts allows us to collect your social media username and any information you permit the social network to share.
- Correspondence such as feedback, questions, product reviews, or any other information you send to us.
Information We Collect Automatically
The non-personal information we automatically collect includes:
- Device information such as operating system, browser type, device type, software versions, unique device identifiers, resolution, and connectivity when you access our Site.
- Usage information such as time spent on pages, pages visited, links clicked, language preferences, your interactions with features on our Site.
- Location information such as your IP address, location, and region derived from your IP address used to provide you with customized information for your location.
- Cookies and tracking technologies such as pixels, web beacons, local shared objects like browser cookies, flash cookies, advertising IDs, and similar technologies to recognize you, customize your experience, understand usage and campaign effectiveness, and promote trust and safety.
How Do We Use Your Information?
We use your personal and non-personal information in a number of ways in order to operate our business, deliver services to you, personalize your experience on our Site, communicate with you, improve our Site, and for advertising and analytics purposes. We describe these uses in more detail below.
To Fulfill Your Requests
We use your personal information to:
- Create and manage your online account.
- Process, fulfill and ship your orders.
- Respond to your inquiries, refund requests, or customer service issues.
- Communicate with you about your orders, products, services, offers, surveys, contests, and events.
- Personalize your shopping experience such as recommending products and deals based on past purchases.
- Allow you to participate in interactive features such as social sharing functionality.
- Conduct research, troubleshoot problems, analyze trends, gather demographic information, comply with legal obligations, and improve our products, services and operations.
To Serve Relevant Ads
We use your personal and non-personal information to:
- Present you with ads, offers and other sponsored content that we believe may interest you across various websites and devices.
- Measure the performance and effectiveness of ads and outreach.
To Improve Our Site and Operations
We use your personal and non-personal information to:
- Administer our Site and diagnose technical issues.
- Detect and prevent fraud, spam, abuse, security and quality issues, and other harmful activity.
- Conduct research and analysis to improve our content, products, services and technologies.
- Maintain legal and regulatory compliance.
How Do We Share Your Information?
We do not sell or rent your personal information to third parties. We only disclose your information in the following circumstances:
Affiliates and Acquisitions
We may share your information with our parent, subsidiaries and affiliates to provide joint content, services, offers, functionality and improve operations. If Damero® Tote Bag or any of its affiliates undergoes a business transition such as merger, acquisition, bankruptcy, dissolution, reorganization or sale of assets, your information may be among the assets transferred. You will continue to own your information and this policy will remain in effect.
Service Providers
We employ service providers to perform services on our behalf such as payment processing, order fulfillment, customer service, email distribution, auditing, marketing, analytics, research, data processing, cloud storage, shipping, and other services. These providers may access your personal information to perform their services but are contractually obligated to use it only for our specified purposes and otherwise protect your information.
Legal Compliance and Security
We may disclose your information if required to do so by law or regulation. We will disclose your information in response to legal process, for example in response to a court order or subpoena, or to comply with relevant laws and regulations. We may disclose your information when we believe disclosure is necessary or appropriate to prevent physical, financial or other harm, injury or loss, including to protect Damero® Tote Bag against fraudulent, malicious, abusive, unauthorized or unlawful use.
External Communication
If you publicly post a comment or product review, or interact with our social media accounts, we may share your name, profile picture, comments and the content you post publicly. If you contact us via third party services like Amazon or social networks, we may communicate with you via these platforms and collect related information. We engage with comments and questions about our brand made on social media but are not responsible for protecting any information made public by you on social media sites.
Aggregated Data
We may share aggregated information that does not directly identify you, such as overall usage statistics, traffic patterns, and related data with partners, advertisers and other third parties for business analytics, marketing, research or similar purposes.
Your Choices & Rights
You have certain choices when it comes to managing your privacy settings and controlling your personal information.
Access / Update Information
You can access, review, revise, correct, update, and delete your personal information through your account settings and profile page. If you are unable to change the incorrect or outdated information for some reason, please contact us for assistance.
Close Account
You can close your online account by emailing us. When an account is closed, that user’s personal information is maintained unless the user asks us to delete it or if we are legally required to delete it. We may retain archived copies of your information as required by law or for legitimate business purposes.
Communication Preferences
You can opt out of receiving promotional emails, push notifications, text messages, calls, or mail from us by following the unsubscribe instructions in the promotional message itself or changing your notification settings. Please note that as a customer you cannot opt out of administrative communications such as order updates, customer service notifications, or product safety notices.
Cookies & Tracking
Most browsers let you remove or reject cookies and local shared objects. To do so, follow the instructions in your browser settings. You can accept or reject browser cookies through your browser settings.
Advertising Preferences
You can opt out of receiving interest-based ads from advertisers and ad networks that are members of the Network Advertising Initiative or who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising. This does not stop ads from appearing but does prevent targeted ads based on your interests. Even if you opt out, you may still receive ads but they will not be customized based on your interests.
Do Not Track
Some Internet browsers include the ability to transmit “Do Not Track” signals. We do not modify your experience based upon whether we receive a “Do Not Track” signal from your browser.
Data Portability
In some cases, you may request that we port your data to another service provider or yourself under the EU’s General Data Protection Regulation. Contact us to make a request.
Changes to the Privacy Policy
We may update this privacy policy to keep pace with new technologies, industry practices, and regulatory requirements. We will post the updated privacy policy and indicate the effective date. Any material changes will apply only to information collected after the effective date. Your continued use indicates acceptance of the updated privacy policy. The updated privacy policy supersedes all previous versions.
Contact Us
If you have any questions about our privacy practices or this policy, please contact us at:
Email: [email protected]
Phone: (555) 555-1234
How Do We Protect Your Information?
We take reasonable administrative, technical and physical measures to protect your personal information against unauthorized access, disclosure, loss, misuse, alteration and destruction considering the sensitivity of the information. This includes:
- Secure server protocols and encryption of data in transit and at rest.
- Limiting access to personal data only to authorized employees with business necessity.
- Deploying antivirus, anti-malware, intrusion detection and data loss prevention solutions.
- Vulnerability scanning and system penetration testing.
- Monitoring, auditing and alerting to identify potential vulnerabilities or attempted attacks.
While we strive to protect your personal information, we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a security breach, we will take reasonable steps to investigate and remediate the situation and notify any affected individuals in compliance with applicable laws.
By using our Site or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this Site. If we learn of a security system breach, we may attempt to notify you electronically by posting a notice on this Site or sending an email to you.
International Data Transfers
We are a global company and your personal information may be stored and processed in countries outside of where you reside, including the United States where our servers are located. These countries may have data protection laws that differ from the laws where you live. Where this is the case, we will take appropriate safeguards to ensure your data remains adequately protected and disclosed only for the purposes described in this policy. If you do not want your information transferred or made accessible outside of your country of residence, please do not share any personal information with us.
Children’s Privacy
Our Site is not directed to children under 18. We do not intentionally collect personal information from children under 18 without obtaining parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us. Upon notice, we will delete or anonymize the information.
California Privacy Rights
If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email or write to us at the address below. Indicate in your letter that you are a California resident making a “Shine the Light” inquiry.
EU Data Subject Requests
If you reside in the European Union, you have the right under the General Data Protection Regulation (GDPR) to access your data and correct inaccuracies, restrict or object to processing, and have your information deleted. To make any of these requests, please contact us.
Your Consent
By accessing our Site, you consent to our collection, use, disclosure and retention of your personal and non-personal information as described in this privacy policy. We may change this policy so review this page periodically for updates. Your continued use of our Site following the posting of any updates constitutes acceptance of the revised privacy policy. This policy is not intended to override the terms of any contract you have with Damero® Tote Bag or any rights you may have under applicable data privacy laws.
